SHIPPING

Confirm

A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It usually takes 1-3 business days for your order,while some items may take longer than expected.

Shipping

For orders over £59, you can enjoy free Standard Shipping. Please note that Express Shipping requires a street address in English and a contact number as delivery cannot be made to P.O. Box addresses.

Due to longer customs clearance times experienced, e.g. due to more stringent security checks, please be advised that Standard Shipping time may be affected.

Orders cannot be delivered to military addresses (APO, FPO, DPO), Argentina, Bahrain, Burkina Faso, Burundi, Central African, Chad, Comoros, Congo (Kinshasa), Congo(Democratic Republic), Cote D'lvoire, Cuba, East Timor, Ecuador, Equatorial Guinea, Eritrea, French Guiana, Gabon, Georgia, Guernsey, Iraq, Jersey, KOREA.DEMOCRATIC PEOPLES REPUBLIC OF, Laos, Lesotho, Liberia, Marshall Islands, Martinique, Nauru, Netherlands Antilles, Nigeria, Reunion, Saint Lucia, Samoa, Sierra Leone, Somalia, ST. HELENA, Togo, Uruguay, Zimbabwe, Barbados, Bonaire, Botswana, Costa Rica, French Polynesia, Grenada, India, Kosovo, Libya, Malawi, Mayotte, NEVIS, Niue, Northern Mariana Islands, Palau, Panama, Papua New Guinea, Solomon Islands, Somaliland, ST. EUSTATIUS, ST. MAARTEN, Tanzania, Venezuela, VIRGIN ISLANDS.(UK), Zambia. For US territories, please provide an alternative address. For customers in Puerto Rico, please state Puerto Rico in the country section instead of state or province.

Shipping method can be selected at Checkout.

Note:
If you need to modify the order, it may result in the order amount not meeting the previous shipping standards / coupons usage conditions, which may result in a reduction in the refund amount.
Before modifying the order, the customer service will send you a confirmation message, and we will process the order after receiving your confirmation, so please reply as soon as possible.

Country/Region
Shipping Method
Cost
Shipping Time

         UK

Other Countries

Express Shipping

 

£15.99(£0.00–£39.99)

3-7 working days
£18.99(£59-£99.99)
£29.99(Over £100.00)
Standard Shipping £6.99(£0.00–£58.99) 6-8 working days
Free Shipping
FREE For Orders Over £59
6-8 working days

 

Notes:
  • Express delivery may be delayed due to the epidemic
  • Our shipping method is not available for P.O. Boxes and APO/FPO addresses.
  • Shipping Time does not include a 1-2 day processing period required to process your order from the date your order is placed.
  • We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
  • Summervivi is not responsible for any loss, damage or package loss during transportation. You can contact the transportation company to make a claim. Please make sure that your order information (product size, consignee's name, delivery address, contact phone number) is correct when making the payment. Summervivi will not be liable for any refunds due to the failure of delivery due to incorrect customer order information.
  • After we ship out your products, you will receive an email with tracking number to track. You can also check your order information at the link.